zoi(15:21:23)
could just as easily have been done with a bit of social engineering
zoi(15:21:00)
No one who had actual access to our old registrar was even aware of it, suddenly one morning everything was just down because they botched the transfer of our DNS records.
zoi(15:20:24)
Our CMO signed a deal with some trademark protection company. Part of that was to transfer all our domains to their registrar